We are aware of
Planned Maintenance affecting our
Network.
Maintenance Details:Some customers may be affected by planned maintenance being carried out on our network over the next 48 hours. During this period, customers may experience a temporary loss of service while the maintenance is completed.
Customers who are affected by this maintenance have been contacted with information ahead of the planned works.
Once the maintenance has been completed, if your service is still offline, please power off your router for 30 minutes. After 30 minutes, power your router back on and allow a few minutes for the service to reconnect.
Your service should then return to normal.
We apologise for any disruption this planned maintenance may cause and thank you for your patience while the works are completed.
Maintenance Start Time: 2026-09-02 12:00:00
Maintenance Last Updated: 2026-09-02 12:01:18
If you’re experiencing this during the specified time frame, we’re aware and working on it. No need to contact us.